it works as advertised. very nice. it smells good, which i wasn’t expecting, and the resealable packaging is helpful. the only problem: i added a free sample pack to my order of the standard length roll, and the sample pack did not arrive, nor is it listed on the packing slip. that’s a minor bummer for me. if the reasoning is that sample packs can only be bought individually, i understand, but this wasn’t written anywhere that i saw, and i wasn’t made aware of it except by receiving my single product. if sample packs can’t be ordered alongside standard wicks then the listing should say that.